CALIBRATING OPTICS_

SELECTED WORK

Problems, solved on the record.

A few systems we designed, built, and still help operate. Metrics marked * are placeholders pending client sign-off.

DATA AUTOMATION

Northline Logistics *

PROBLEM · 40 analysts hand-copying carrier data from 300+ portals.

SOLUTION · Distributed scraping fleet with drift detection and enrichment.

Cut manual data ops by 80% *

SAAS RE-ARCHITECTURE

Vector Labs *

PROBLEM · MVP buckling past 10k users; releases frozen for months.

SOLUTION · Incremental re-architecture with zero-downtime migration.

11× throughput, weekly releases *

Marrow & Co *

PROBLEM · Support backlog growing faster than the team.

SOLUTION · RAG assistant over 40k docs with human handoff built in.

62% of tickets auto-resolved *